Privacy Policy

Privacy Policy

Phonics Olympiad ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our online examination registration services.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for examinations
• Create an account on our platform
• Contact us for support or inquiries
• Subscribe to our newsletters
• Make payments for examination fees

This information may include:

• Full name and contact details
• Email address and phone number
• Date of birth and age
• School/institution information
• Parent/guardian contact information
• Payment and billing information
• Academic records and examination results

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage patterns:

• IP address and location data
• Browser type and version
• Device information and operating system
• Pages visited and time spent on our site
• Referring website information
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

• Examination Services: To process registrations, conduct examinations, and provide results
• Payment Processing: To process payments securely through our payment partners
• Communication: To send important updates, notifications, and support responses
• Account Management: To create and maintain user accounts and profiles
• Service Improvement: To analyze usage patterns and improve our services
• Legal Compliance: To comply with applicable laws and regulations
• Marketing: To send promotional materials (with your consent)

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing (Razorpay, banking partners)
• Email communication services
• Website hosting and maintenance
• Data analytics and reporting
• Customer support services

3.2 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or illegal activities
• Enforce our terms and conditions

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure payment processing through certified gateways
• Regular security audits and updates
• Access controls and authentication measures
• Employee training on data protection

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain examination records as required by educational authorities

Generally, we retain student examination records for a minimum of 7 years as per educational compliance requirements.

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